VSV-Energia Oy had as a goal to improve the cost efficiency of their district heating and the customer-orientation of their sales. vsv071215-4VSV-Energia started the co-operation with Indmeas to reach the goal. The agreement covers analyzing the customers’ consumption data and creating relevant information to support the customer-oriented heat sales. The customers’ consumption data is analyzed continuously, which enables monitoring of the customers’ energy consumption and it's cooling effect on the net, and oversight of the customer centers’ operation. This way VSV Energia is able to react immediately on customers’ problems.

 

“In the first phase the co-operation aims to update the invoicing premises and make the need of the tariff changes visible, and also to find out the condition of the customer devices,” says the District Heating Manager Mari Vikman from VSV-Energia Oy.

 

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